sending us
ARTWORK
Perfect print starts with perfect artwork
We’re committed to printing your work to the highest standard — and that starts with your artwork. Our state-of-the-art equipment ensures exceptional results, but if you’re supplying your own files, following a few simple guidelines will make all the difference.
All artwork must be supplied:
- 3mm bleed
- crop marks
- each artwork/design as a separate file or page
- At the correct width-to-height ratio
- In CMYK colour mode
- all images embedded
- all fonts embedded or converted to outlines/curves/shapes
Recommended file formats:
- INDD (Adobe InDesign)
- EPS (Encapsulated PostScript)
- AI (Adobe Illustrator)
- PSD (Adobe Photoshop)
- TIFF (recommended flattened)
- JPG/JPEG
Once your artwork is ready to upload, please use our upload service, Hightail.
We will do our utmost to rectify your artwork if supplied:
- Without a minimum of 1mm bleed
- With multiple artworks/designs on one page
- At an incorrect width-to-height ratio
- In RGB colour mode
- With missing links or images which are not embedded
- Without fonts embedded or converted to outlines/curves/shapes
- Protected by a password
Please note we cannot be held responsible for issues contained in the supplied artwork itself such as spelling mistakes, grammatical errors, RGB colour mode, overprint, resolution, missing fonts and missing images. To avoid these issues, please ensure your artwork adheres to our requirements.
Artwork not supplied to our requirements may render an unsatisfactory result or delay your order. If you are unsure about the artwork you have, please check with us beforehand to ensure there are no complications with your order.
If artwork cannot be used to produce what has been ordered, we will advise you of this and request how you would like to proceed.
With subjective issues of quality such as image resolution, we will sometimes advise you if the quality is extremely low, though again, we cannot be held responsible if the artwork is supplied in such a manner and isn’t suitable for your needs.
Artwork created in non-Adobe applications (such as CorelDRAW, SignLab and AutoCAD) can cause output issues. If you are using a non-Adobe application, please ensure to follow all of our artwork requirements and use a modern PDF generator.
Before you send your artwork
✅ Use CMYK, not RGB
✅ Check spelling & grammar
✅ Embed or outline all fonts
✅ Include linked images
✅ Minimum 300dpi resolution
✅ Add 3mm bleed & crop marks
✅ Save as a print-ready PDF
Avoid delays. Avoid surprises.
Maximum file size limit 25gb
Maximum file size limit 3gb
Still need help?
Chat with us Mon – Fri 9am – 5pm (GMT) *excluding bank holidays
Email us
Best for technical support and artwork issues
Call us
+44 (0)161 484 2244 Mon – Fri 9am – 5pm (GMT) *excluding bank holidays